Privacy policy

Overview

This privacy policy explains how Stik 'n Rip (“we,” “us,” or “our”) collects, uses, and shares information when you visit https://stiknrip.com, buy our products, or otherwise interact with us. By using our site, you agree to this policy.

Information we collect

We may collect:

• Contact details you give us, such as name, email address, shipping address, and phone number when you place an order, join the newsletter, or contact us.
• Order and payment information needed to fulfill purchases. Payment card details are processed by our payment providers (for example, Shopify Payments or other checkout partners); we do not store full card numbers on our servers.
• Device and usage data such as IP address, browser type, pages visited, and referring URLs, collected through cookies and similar technologies. See our cookie policy for more.
• Messages you send us by email or contact form.

How we use information

We use the information we collect to:

• Process and ship orders, and send related updates
• Respond to questions and provide customer support
• Send marketing messages if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and services
• Detect fraud and protect the security of our store
• Comply with legal obligations

How we share information

We do not sell your personal information. We may share it with service providers who help us run the business, such as:

• E-commerce and checkout platforms
• Payment processors
• Shipping and fulfillment partners
• Email and newsletter tools
• Analytics and hosting providers

These partners are only allowed to use your information to perform services for us. We may also disclose information if required by law or to protect our rights, customers, or the public.

Data retention

We keep personal information only as long as needed for the purposes described above, including order records, legal compliance, and dispute resolution. When it is no longer needed, we delete or anonymize it where practical.

Your choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct or delete it
• Object to or restrict certain processing
• Opt out of marketing emails
• Request a copy of your data in a portable format

To make a request, email us at hello@stiknrip.com. We may need to verify your identity before responding.

Children

Our store is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

International visitors

We are based in the United States. If you access the site from elsewhere, your information may be processed in the U.S. or other countries where our service providers operate.

Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes means you accept the revised policy.

Contact

Questions about privacy? Reach us at hello@stiknrip.com.